Tomorrow on Small Business Saturday – Episode 6 Customer Experience Audit

Most business owners think their problem is marketing.

More leads. More ads. More traffic.

But if customers aren’t coming back…If quotes keep getting ghosted…If everything feels harder than it should…

The real issue usually isn’t marketing at all. It’s the customer experience.

In Episode 6 of Small Business Saturday, we walk through a simple, practical Customer Experience Audit that helps you identify where trust breaks down and where customers quietly fall off.

You’ll learn how to:✔ Spot the biggest “leak” in your customer journey✔ Remove uncertainty that causes hesitation and lost sales✔ Pick one fix to run for the next 7 days instead of trying to fix everything at once

🎧 The episode drops tomorrow here:👉 https://www.apparelandgraphics.com/podcast

⚠️ Important: The full scorecard, examples, and weekly action steps are not all in the public episode.

They’re inside the FREE Small Business Saturday private group, where we share:

• The full customer experience scorecard

• Real-world walk-in and B2B examples

• Simple scripts and fixes you can use immediately

If you want more than just ideas — if you want tools you can actually use — join the private group before the episode goes live.

👉 Join the Small Business Saturday private group (free)

You can’t market your way out of a bad customer experience.But you can fix it — starting tomorrow.