For embroidery files, we like to have DST or OFM files. This may sound like Greek to some but in the embroidery business, it makes sense for those machines. This is not an easy online free conversion. It is a longer process than just that. Please reach out for more information.
For more information about embroidery files please follow the link below.
https://www.apparelandgraphics.com/post/why-does-it-cost-so-much-to-digitize-for-embroidery